Terms and Conditions

1. About This Website and Our Services

This website is operated by Repair My PST, a laptop and device repair service located at 621 Crawford St, Pittsburgh, PA 15219. The content on this website is provided for informational and educational purposes. While we make every effort to ensure accuracy, the information on this site should not be relied upon as professional technical advice for situations not described herein.

2. Repair Services — General Terms

2.1 Estimates and Diagnoses

Repair estimates are provided based on our technicians' assessment of your device. Final pricing may differ from an initial estimate if additional issues are discovered during the repair process. We will contact you before proceeding with any work that exceeds the agreed estimate.

2.2 No Guarantee of Outcome

While we use professional techniques and quality parts, we cannot guarantee the successful repair of every device. Some hardware failures are irreversible, and some pre-existing conditions may not be apparent until disassembly. We will be transparent with you about what we find and what is or is not achievable.

2.3 Data Responsibility

We strongly recommend that you back up all data before bringing in any device for service. Repairs may involve actions that affect stored data, including drive replacements. While we take care to preserve customer data, we are not liable for data loss that occurs during the repair process. If data recovery is a specific service request, it will be documented separately.

2.4 Turnaround Time

Estimated turnaround times are provided as guidance, not guarantees. Delays may occur due to parts availability, the complexity of the repair, or circumstances outside our control. We will communicate proactively if a repair is likely to take longer than initially estimated.

2.5 Unclaimed Devices

Devices left with us for repair and not claimed within 60 days of completion notice — and for which no alternative arrangement has been made — may be subject to storage fees or considered abandoned under Pennsylvania law. We will make reasonable efforts to contact you before taking any such action.

3. Website Use

3.1 Permitted Use

You may access and use this website for lawful purposes and in accordance with these Terms. You agree not to use this website in any way that violates applicable laws, infringes on any third party's rights, or interferes with the normal operation of the site.

3.2 Intellectual Property

All content on this website — including text, graphics, logos, and images — is the property of Repair My PST or is used with permission, and is protected by applicable copyright and intellectual property laws. You may not reproduce, redistribute, or create derivative works from our content without express written permission.

3.3 Accuracy of Information

We endeavor to keep information on this website current and accurate. However, service offerings, pricing, and availability may change. Please contact us directly to confirm current service details.

4. Limitation of Liability

To the maximum extent permitted by applicable law, Repair My PST shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of this website or our services, including but not limited to loss of data, loss of revenue, or loss of business opportunity. Our total liability for any claim arising from our services shall not exceed the amount paid for the specific service in question.

This limitation does not apply to liability arising from our gross negligence or willful misconduct.

5. Warranty on Repairs

Repairs performed by Repair My PST are covered by a 90-day limited warranty on parts and labor, unless otherwise specified in writing. This warranty covers the specific issue repaired and does not cover new damage, liquid damage, physical damage, or damage resulting from software issues unrelated to the repair. Warranty claims must be submitted within the warranty period by returning the device to our shop for inspection.

Please refer to our Refund Policy for information on remedies available in the event of a dispute.

6. Third-Party Links

This website may contain links to third-party websites for your convenience. We do not control those websites and are not responsible for their content, privacy practices, or accuracy. The inclusion of a link does not constitute endorsement.

7. Governing Law

These Terms and Conditions are governed by the laws of the Commonwealth of Pennsylvania. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts located in Allegheny County, Pennsylvania.

8. Changes to These Terms

We reserve the right to update these Terms at any time. Updated terms will be posted on this page with a revised effective date. Continued use of our website or services after a change constitutes acceptance of the updated terms.

9. Contact